Frequently Asked Questions
1. What type of clothing does your brand offer?
We offer designer ready-to-wear (RTW) women’s clothing, including elegant co-ords, blazers, western tunics, and tops. Our designs are created for women who appreciate refined style, modern silhouettes, and timeless elegance.
2. Do you have festive or special occasion collections?
Yes. Our brand introduces exclusive festive and seasonal collections, designed with elevated detailing and premium fabrics—ideal for celebrations, formal gatherings, and statement looks.
3. What fabrics are used in your collections?
We carefully select premium-quality fabrics such as Khaddar, Linen, Georgette, and other refined materials to ensure comfort, durability, and a luxurious finish in every outfit.
4. Are your outfits stitched or ready-to-wear?
All our outfits are fully stitched and ready-to-wear (RTW). Each piece is professionally tailored with attention to fit, structure, and finishing—so you can wear it with confidence right away.
5. What makes your designs different from other online clothing brands?
Our collections are crafted using original designer patterns, elegant cuts, and thoughtfully designed silhouettes. We focus on clean tailoring, premium fabrics, and timeless aesthetics, offering luxury-inspired fashion at an accessible price point.
6. How long does delivery take within Pakistan?
Orders within Pakistan are delivered through standard shipping within 4–7 working days. Once dispatched, tracking details are shared for your convenience.
7. Do you offer international shipping?
Yes, we provide international shipping to multiple countries. Delivery timelines may vary depending on the destination and courier service.
8. What is your return and exchange policy?
Returns or exchanges are accepted if our team is contacted within 24–48 hours of order delivery. Items must be unused, unwashed, and returned in their original condition with tags intact.
9. What should I do if there is a size issue?
If you experience any size-related issue, please contact our team immediately within 24 hours of receiving your order. We’ll assist you promptly with the exchange process.
10. Can I cancel my order after placing it?
Orders can be cancelled on the same day they are placed. Once an order has been processed or dispatched, cancellation may no longer be possible.
11. Will the color of the outfit match the website images?
We strive to display product colors as accurately as possible. However, minor color variations may occur due to lighting conditions or individual screen settings.
12. How can I contact customer support?
Our customer support team is available via WhatsApp, email, and social media. We aim to respond quickly and ensure a smooth shopping experience.